WEB HOSTING POLICY

All hosting packages provided by DPLWEBMARKETING.COM may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any servers location federal, state or city law are prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless DPLWEBMARKETING.COM from any claims resulting from the use of service which damages the subscriber or any other party. 
 
Prohibited are sites that promote any illegal activity or present content that may be damaging to DPLWEBMARKETING.COM servers, or any other server on the Internet. Links to such materials are also prohibited. 
 
Examples of unacceptable content or links:  

• pirated software

• hacker programs or archives

• Warez sites

NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE, AND A USD 50.00 CANCELLATION FEE WILL APPLY. ADDITIONALLY, DPLWEBMARKETING.COM WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS. 

1. Traffic Usage
   All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $12/year for each 5 GB of traffic exceeded. This amount is not prorated, meaning that 1 Mb - 1 Gig will be treated and billed as the same. E-mail us for great discount if you need at least 10 GB of extra data transfer. When an account reach 80% of predetermined data transfer, e-mail will be sent out to account owner suggesting plan upgrade or extra data transfer charge based on usage. Fail to respond to this e-mail will resulting bandwidth exceeder to be suspended.

2. Storage Usage
   All account plans come with a predetermined amount of storage allowance. When an account reach 80% of predetermined storage capacity, e-mail will be sent out to account owner suggesting plan upgrade or extra storage charge based on usage. Fail to respond to this e-mail might lead to a problem on your website(s) as we will not add any extra space without account owner consent. Extra storage will be billed $12/year per 500 MB. E-mail us for great discount if you need at least 2000 MB of extra storage. 

3. IRC
   We currently do not allow IRC or IRC bots to be operated on our servers. 

4. Server Abuse
   Any attempt to undermine or cause harm to a server or customer of DPLWEBMARKETING.COM is strictly prohibited. As a subscriber/reseller, you are responsible for your account as well as your customer accounts if you are reseller. Should you or your end-customer violate the Terms of Services outlined within, your account will be cancelled without chance of refund.
    
   All sub-networks, distributive hosting sites and dedicated servers of DPLWEBMARKETING.COM must adhere to the above policies, with the exception of system resources in respect to dedicated servers. 

5. Billing
   By the Account Activation Date of each month/year, DPLWEBMARKETING.COM shall either: (1) debit the client's credit card (when such information has been provided by the client); or (2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month/year. When an invoice is delivered to the client, payment shall be remitted to DPLWEBMARKETING.COM by no later than the specified payment due date. DPLWEBMARKETING.COM shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice based on your billing cycle. It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 48 hours. If we do not receive a response within 48 hours, the account, and all accounts under that account plan, will be suspended. 

6. Service Fees
   Certain services carry a set-up fee charged by DPLWEBMARKETING.COM to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to DPLWEBMARKETING.COM and agrees to pay any and all fees incurred by client. Because the services are provided based on your billing cycle, the client will be responsible for service fees incurred based on your payment cycle, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded. If client has retained the services for one year and has pre-paid DPLWEBMARKETING.COM for such services, the client will be responsible for service fees for the entire year. 

7. Account Deactivations
   Any account deactivated due to non-payment will require a reactivation fee of USD 5 prior to reactivation. 

8. Cancellation & Refunds
   We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation. 
    
   You must use only the following method to deliver a official written notice of cancellation:  Please send us an email to billing@DPLwebmarketing.com. On receipt your account will be pending cancellation within 24 hours. Please include your Name, domain name, username, password and your reason for canceling.

9. Refusal of Service
   We reserve the right to refuse, cancel or suspend service, at our sole discretion. 

10. Limitation of Liability
    DPLWEBMARKETING.COM shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from DPLWEBMARKETING.COM servers going off-line or being unavailable for any reason whatsoever. Furthermore, DPLWEBMARKETING.COM shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of DPLWEBMARKETING.COM servers. All damages shall be limited to the immediate termination of service.

11. Violations
    Violations of these Policies should be referred to support@DPLWEBMARKETING.COM. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation. 

12. Disclaimer
    DPLWEBMARKETING.COM cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by DPLWEBMARKETING.COM are resold. Thus, certain equipment, routing, software and programming used by DPLWEBMARKETING.COM are not directly owned or written by DPLWEBMARKETING.COM. Moreover, DPLWEBMARKETING.COM holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as DPLWEBMARKETING.COM sees fit. 

13. Account Activation
    By activating your account with DPLWEBMARKETING.COM, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information. 
     
    NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem. 

14. End-user Support
    DPLWEBMARKETING.COM agrees to support all customers and end-user customers through the facilities provided on our website (live chat and customer support). Our guaranteed service-level response to customer support inquiries is 24 hours with 85% of issues resolved within 12 hours. Should we fail to meet these guidelines, DPLWEBMARKETING.COM will refund the customer with pro-rated amount for the duration of problem occurred.

15. 99.999% Server Uptime Guarantee
    DPLWEBMARKETING.COM guarantees 99.999% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime. 
     
    DPLWEBMARKETING.COM reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.