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This Service Agreement ("Agreement") is
an agreement between DPLWEBMARKETING.COM, and the party set
forth in the related order form (“Customer” or “You”)
incorporated herein by reference (together with any
subsequent order forms submitted by Customer, the "Order
Form"), and applies to the purchase of all services ordered
by Customer on the Order form (collectively, the
"Services").
PLEASE READ THIS AGREEMENT CAREFULLY.
BY SIGNING UP FOR THE SERVICES CREATES A CONTRACT BETWEEN
CUSTOMER AND DPLWEBMARKETING.COM, CONSISTING OF THE ORDER,
THE APPLICABLE SERVICE DESCRIPTION AND THIS SERVICE
AGREEMENTAND YOU ARE AGREEING TO BE BOUND BY THE TERMS OF
THIS AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED BY
REFERENCE IN THIS AGREEMENT, INCLUDING DPLWEBMARKETING.COM'S
USAGE POLICY. YOUR USE OF THE SERVICES CONSTITUTES
ACCEPTANCE OF THIS AGREEMENT.
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Acceptable Use Policy. Under this
Agreement
Customer shall comply
with DPLWEBMARKETING.COM's then current Acceptable Use
Policy (“AUP”), as amended, modified or updated from
time to time by DPLWEBMARKETING.COM, which currently can
be viewed under the Legal Details section of this web
site, and which is incorporated in this Agreement by
reference. Customer hereby acknowledges that it has
reviewed the AUP and that the terms of the AUP are
incorporated herein by reference. In the event of any
inconsistencies between this Agreement and the AUP, the
terms of the AUP shall govern. DPLWEBMARKETING.COM does
not intend to systematically monitor the content that is
submitted to, stored on or distributed or disseminated
by Customer via the Service (the "Customer Content").
Customer Content includes content of Customer's
customers and/or users of Customer's website.
Accordingly, under this Agreement, You will be
responsible for Your customers content and activities on
Your website. Notwithstanding anything to the contrary
contained in this Agreement, DPLWEBMARKETING.COM may
immediately take corrective action, including removal of
all or a portion of the Customer Content, disconnection
or discontinuance of any and all Services, or
termination of this Agreement in the event of notice of
possible violation by Customer of the AUP. In the event
DPLWEBMARKETING.COM takes corrective action due to a
violation of the AUP, DPLWEBMARKETING.COM shall not
refund to Customer any fees paid in advance of such
corrective action. Customer hereby agrees that
DPLWEBMARKETING.COM shall have no liability to Customer
or any of Customer's customers due to any corrective
action that DPLWEBMARKETING.COM may take (including,
without limitation, disconnection of Services).
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Term; Termination; Cancellation
Policy
a. The initial term
of this Agreement shall be as set forth in the Order
Form (the "Initial Term"). The Initial Term shall begin
upon commencement of the Services to Customer. After the
Initial Term, this Agreement shall automatically renew.
ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE,
AGREE AND AUTHORIZE DPLWEBMARKETING.COM TO AUTOMATICALLY
BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE
TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS
TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN
THIS SECTION. The Initial Term and all successive
renewal periods shall be referred to, collectively, as
the "Term".
b.
This Agreement may be
terminated
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by either
party by giving the other party thirty (30)
days prior written notice subject to a
$50.00 early cancellation fee payable by
Customer,
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by
DPLWEBMARKETING.COM in the event of
nonpayment by Customer,
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by
DPLWEBMARKETING.COM, at any time, without
notice, if, in DPLWEBMARKETING.COM's sole
and absolute discretion and/or judgment,
Customer is in violation of any term or
condition of the this Agreement and related
agreements, AUP, or Customer's use of the
Services disrupts or, in
DPLWEBMARKETING.COM's sole and absolute
discretion and/or judgment, could disrupt,
DPLWEBMARKETING.COM's business operations
and/or
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c.
If
you cancel this Agreement, upon proper notice to
DPLWEBMARKETING.COM, prior to the end of the Initial
Term or any Term thereafter,
You shall be obligated to pay all fees and charges
accrued prior to the effectiveness of such cancellation;
You shall be obligated to pay 100% of all charges for
all Services for each month remaining in the Term. Any
cancellation request shall be effective thirty (30) days
after receipt by DPLWEBMARKETING.COM, unless a later
date is specified in such request.
d.
DPLWEBMARKETING.COM may terminate this Agreement,
without penalty,
if the Services are
prohibited by applicable law, or become impractical or
unfeasible for any technical, legal or regulatory
reason, by giving Customer as much prior notice as
reasonably practicable; or
immediately, if DPLWEBMARKETING.COM determines in good
faith that Customer’s use of the Customer the Services,
the Web site or the Customer Content violates any
DPLWEBMARKETING.COM term or condition, including this
AUP, Service Agreement, Anti Spam Policy, or Domain
Policy. If DPLWEBMARKETING.COM cancels this Agreement
prior to the end of the Term for Your breach of this
Agreement and related agreements, including the AUP,
Service Agreement, Anti Spam Policy, or Domain Name
Registration Policy or Customer's use of the Services
disrupts our network, DPLWEBMARKETING.COM shall not
refund to You any fees paid in advance of such
cancellation and You shall be obligated to pay all fees
and charges accrued prior to the effectiveness of such
cancellation; further, You shall be obligated to pay
100% of all charges for all Services for each month
remaining in the Term and DPLWEBMARKETING.COM shall have
the right to charge You an administrative fee of $50.00.
e.
Upon termination of this Agreement for any cause or
reason whatsoever, neither party shall have any further
rights or obligations under this Agreement, except as
expressly set forth herein. The provisions of Sections
2(e), 3, 4, 8, 10, 11, 12 and 14 of this Agreement shall
survive the expiration or termination of this Agreement
for any cause or reason whatsoever, and, notwithstanding
the expiration or termination of this Agreement, the
parties shall each remain liable to the other for any
indebtedness or other liability theretofore arising
under this Agreement. Termination of this Agreement and
retention of pre-paid fees and charges shall be in
addition to, and not be in lieu of, any other legal or
equitable rights or remedies to which
DPLWEBMARKETING.COM may be entitled.
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Customer's Responsibilities
Customer is solely
responsible for the quality, performance and all other
aspects of the Customer Content and the goods or
services provided through the Customer Web site.
a.
Customer will cooperate fully with DPLWEBMARKETING.COM
in connection with DPLWEBMARKETING.COM’s performance of
the Services. Customer must provide any equipment or
software that may be necessary for Customer to use the
Services. Delays in Customer’s performance of its
obligations under this Agreement will extend the time
for DPLWEBMARKETING.COM’s performance of its obligations
that depend on Customer’s performance on a day for day
basis. Customer will notify DPLWEBMARKETING.COM of any
change in Customer’s mailing address, telephone, e-mail
or other contact information.
b.
Customer assumes full responsibility for providing end
users with any required disclosure or explanation of the
various features of the Customer Web site and any goods
or services described therein, as well as any rules,
terms or conditions of use.
c.
Because the Services permit Customer to electronically
transmit or upload content directly to the Customer Web
site, Customer shall be fully responsible for uploading
all content to the Customer Web site and supplementing,
modifying and updating the Customer Web site, including
all back-ups. Customer is also responsible for ensuring
that the Customer Content and all aspects of the
Customer Web site are compatible with the hardware and
software used by DPLWEBMARKETING.COM to provide the
Services, as the same may be changed by
DPLWEBMARKETING.COM from time to time. Specifications
for the hardware and software used by
DPLWEBMARKETING.COM to provide the Services will be
available on DPLWEBMARKETING.COM’s Web site. Customer
shall periodically access DPLWEBMARKETING.COM’s Web site
to determine if DPLWEBMARKETING.COM has made any changes
thereto. DPLWEBMARKETING.COM shall not be responsible
for any damages to the Customer Content, the Customer
Web site or other damages or any malfunctions or service
interruptions caused by any failure of the Customer
Content or any aspect of the Customer Web site to be
compatible with the hardware and software used by
DPLWEBMARKETING.COM to provide the Services.
d.
Customer is solely responsible for making back-up copies
of the Customer Web site and Customer Content.
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Customer's Representations and
Warranties
Customer hereby represents and warrants to
DPLWEBMARKETING.COM, and agrees that during the Initial
Term and any Term thereafter Customer will ensure that:
Customer is the owner or valid licensee of the Customer
Content and each element thereof, and Customer has
secured all necessary licenses, consents, permissions,
waivers and releases for the use of the Customer Content
and each element thereof, including without limitation,
all trademarks, logos, names and likenesses contained
therein, without any obligation by DPLWEBMARKETING.COM
to pay any fees, residuals, guild payments or other
compensation of any kind to any Person;
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Customer’s use, publication and display of
the Customer Content will not infringe any
copyright, patent, trademark, trade secret
or other proprietary or intellectual
property right of any person, or constitute
a defamation, invasion of privacy or
violation of any right of publicity or any
other right of any person, including,
without limitation, any contractual,
statutory or common law right or any “moral
right” or similar right however denominated;
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Customer
will comply with all applicable laws, rules
and regulations regarding the Customer
Content and the Customer Web site and will
use the Customer Web site only for lawful
purposes;
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Customer has
used its best efforts to ensure that the
Customer Content is and will at all times
remain free of all computer viruses, worms,
Trojan horses and other malicious code; and
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a.
Customer shall be solely responsible for the
development, operation and maintenance of Customer's web
site, online store and e-commerce activities, for all
products and services offered by Customer or appearing
online and for all contents and materials appearing
online or on Customer's products, including, without
limitation the accuracy and appropriateness of the
Customer Content and content and material appearing in
its store or on its products,
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ensuring
that the Customer Content and content and
materials appearing in its store or on its
products do not violate or infringe upon the
rights of any person, and
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ensuring
that the Customer Content and the content
and materials appearing in its store or on
its products are not defamatory or otherwise
illegal. Customer shall be solely
responsible for accepting, processing and
filling customer orders and for handling
customer inquiries or complaints. Customer
shall be solely responsible for the payment
or satisfaction of any and all taxes
associated with its web site and online
store.
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b.
Customer grants DPLWEBMARKETING.COM the right to
reproduce, copy, use and distribute all and any portion
of the Customer Content to the extent needed to provide
and operate the Services.
c.
In
addition to transactions entered into by Customer on
Your behalf, Customer also agrees to be bound by the
terms of this Agreement for transactions entered into on
Customer's behalf by anyone acting as Customer's agent,
and transactions entered into by anyone who uses
Customer's account, whether or not the transactions were
on Customer's behalf.
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License to DPLWEBMARKETING.COM
non-exclusive,
royalty-free, worldwide right and license during the
Initial Term and any Term thereafter to do the following
to the extent necessary in the performance of Services
under the Order:
digitize, convert, install, upload, select, order,
arrange, compile, combine, synchronize, use, reproduce,
store, process, retrieve, transmit, distribute, publish,
publicly display, publicly perform and hyperlink the
Customer Content; and
a. make archival
or back-up copies of the Customer Content and the
Customer Web site.
b. Except for the
rights expressly granted above, c. DPLWEBMARKETING.COM
is not acquiring any right, title or interest in or to
the Customer Content, all of which shall remain solely
with Customer
c.
DPLWEBMARKETING.COM, in its sole discretion, reserves
the right (1) to deny, cancel, suspend, transfer or
alter, modify, correct, amend, change, program, or take
any other corrective action to protect the integrity and
stability of the Services (including altering,
modifying, correcting, amending, changing, programming,
or taking any other corrective action regarding any
malicious code, software or related abusive activity,
Customer’s Content and/or web site(s)), and/or (2) to
comply with any applicable laws, government rules, or
requirements, requests of law enforcement, or to avoid
any liability, civil or criminal. Customer further
agrees that DPLWEBMARKETING.COM shall not be liable to
Customer for any loss or damages that may result from
such conduct.
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Billing and Payment
Customer will pay to
DPLWEBMARKETING.COM the service fees for the Services in
the manner set forth in the Order Form.
a.
DPLWEBMARKETING.COM may increase the Service Fees (i) in
the manner permitted in the service description and (ii)
at any time on or after expiration of the Initial Term
by providing ten (10) days prior written notice thereof
to Customer.
b. The Service
Fees do not include any applicable sales, use, revenue,
excise or other taxes imposed by any taxing authority
with respect to the Services or any software provided
hereunder (excluding any tax on DPLWEBMARKETING.COM’s
net income). All such taxes will be added to
DPLWEBMARKETING.COM’s invoices for the fees as separate
charges to be paid by Customer. All fees are fully
earned when due and non-refundable when paid.
c. Unless
otherwise specified, all fees and related charges shall
be due and payable within thirty (30) days after the
date of the invoice. If any invoice is not paid within
seven (14) days after the date of the invoice,
DPLWEBMARKETING.COM may charge Customer a late fee of
$15.00 for; in addition any amounts payable to
DPLWEBMARKETING.COM not paid when due will bear interest
at the rate of one and one half percent (1.5%) per month
or the maximum rate permitted by applicable law,
whichever is less.
d. If
DPLWEBMARKETING.COM collects any payment due at law or
through an attorney at law or under advice therefrom or
through a collection agency, or if DPLWEBMARKETING.COM
prevails in any action to which the Customer and
DPLWEBMARKETING.COM are parties, Customer will pay all
costs of collection, arbitration and litigation,
including, without limitation, all court costs and
DPLWEBMARKETING.COM’s reasonable attorneys’ fees.
e. If any check is
returned for insufficient funds DPLWEBMARKETING.COM may
impose a processing charge of $25.00.
f. In the event
that any amount due to DPLWEBMARKETING.COM remains
unpaid seven (14) days after such payment is due,
DPLWEBMARKETING.COM, in its sole discretion, may
immediately terminate this Agreement, and/or withhold or
suspend Services.
g. There may be a
$50.00 charge to reinstate accounts that have been
suspended or terminated.
h. Customer
acknowledges and agrees that DPLWEBMARKETING.COM may
pre-charge Customer's fees for the Services to its
credit card supplied by Customer during registration for
the Initial Term.
i.
YOU
ACKNOWLEDGE, AGREE AND AUTHORIZE DPLWEBMARKETING.COM TO
AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR
SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM,
UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS
PROVIDED IN SECTION 2.
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DPLWEBMARKETING.COM as Reseller or
Licensor
DPLWEBMARKETING.COM is acting only as a reseller or
licensor of the hardware, software and equipment used in
connection with the products and/or Services that were
or are manufactured or provided by a third party
("Non-DPLWEBMARKETING.COM Product"). DPLWEBMARKETING.COM
shall not be responsible for any changes in the Services
that cause the Non-DPLWEBMARKETING.COM Product to become
obsolete, require modification or alteration, or
otherwise affect the performance of the Services. Any
malfunction or manufacturer's defects of
Non-DPLWEBMARKETING.COM Product either sold, licensed or
provided by DPLWEBMARKETING.COM to Customer or purchased
directly by Customer used in connection with the
Services will not be deemed a breach of
DPLWEBMARKETING.COM's obligations under this Agreement.
Any rights or remedies Customer may have regarding the
ownership, licensing, performance or compliance of
Non-DPLWEBMARKETING.COM Product are limited to those
rights extended to Customer by the manufacturer of such
Non-DPLWEBMARKETING.COM Product. Customer is entitled to
use any Non-DPLWEBMARKETING.COM Product supplied by
DPLWEBMARKETING.COM only in connection with Customer's
permitted use of the Services. Customer shall use its
best efforts to protect and keep confidential all
intellectual property provided by DPLWEBMARKETING.COM to
Customer through any Non-DPLWEBMARKETING.COM Product and
shall make no attempt to copy, alter, reverse engineer,
or tamper with such intellectual property or to use it
other than in connection with the Services. Customer
shall not resell, transfer, export or re-export any
Non-DPLWEBMARKETING.COM Product, or any technical data
derived therefrom, in violation of any applicable
governing law.
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Internet Protocol (IP) Address Ownership. If
DPLWEBMARKETING.COM assigns Customer an Internet
Protocol (“IP”) address for Customer's use, the right to
use that IP address shall belong only to
DPLWEBMARKETING.COM, and Customer shall have no right to
use that IP address except as permitted by
DPLWEBMARKETING.COM in its sole and absolute discretion
in connection with the Services, during the term of this
Agreement. DPLWEBMARKETING.COM shall maintain and
control ownership of all Internet Protocol numbers and
addresses that may be assigned to Customer by
DPLWEBMARKETING.COM, and DPLWEBMARKETING.COM reserves
the right to change or remove any and all such Internet
Protocol numbers and addresses, in its sole and absolute
discretion.
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Caching
Customer expressly grants to DPLWEBMARKETING.COM a
license to cache the entirety of the Customer Content
and Customer's web site, including content supplied by
third parties, hosted by DPLWEBMARKETING.COM under this
Agreement and
a.
agrees that
such caching is not an infringement of any of Customer's
intellectual property rights or any third party's
intellectual property rights
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CPU Usage
Customer agrees that
Customer shall not use excessive amounts of CPU
processing on any of DPLWEBMARKETING.COM's servers. Any
violation of this policy may result in corrective action
by DPLWEBMARKETING.COM, including assessment of
additional charges, disconnection or discontinuance of
any and all Services, or termination of this Agreement,
which actions may be taken in DPLWEBMARKETING.COM's sole
and absolute discretion. If DPLWEBMARKETING.COM takes
any corrective action under this section, Customer shall
not be entitled to a refund of any fees paid in advance
prior to such action.
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Bandwidth and Disk Usage
Customer agrees that bandwidth and disk usage shall not
exceed the number of megabytes per month for the
Services ordered by Customer on the Order Form (the
"Agreed Usage"). DPLWEBMARKETING.COM will monitor
Customer's bandwidth and disk usage. DPLWEBMARKETING.COM
shall have the right to take corrective action if
Customer's bandwidth or disk usage exceeds the Agreed
Usage. Such corrective action may include the assessment
of additional charges, disconnection or discontinuance
of any and all Services, or termination of this
Agreement, which actions may be taken in
DPLWEBMARKETING.COM's sole and absolute discretion. If
DPLWEBMARKETING.COM takes any corrective action under
this section, Customer shall not be entitled to a refund
of any fees paid in advance prior to such action.
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Property Rights
DPLWEBMARKETING.COM hereby grants to Customer a limited,
non-exclusive, non-transferable, royalty-free license,
exercisable solely during the term of this Agreement, to
use DPLWEBMARKETING.COM technology, products and
services solely for the purpose of accessing and using
the Services. Customer may not use DPLWEBMARKETING.COM’s
technology for any purpose other than accessing and
using the Services. Except for the rights expressly
granted above, this Agreement does not transfer from
DPLWEBMARKETING.COM to Customer any DPLWEBMARKETING.COM
technology, and all rights, titles and interests in and
to any DPLWEBMARKETING.COM technology shall remain
solely with DPLWEBMARKETING.COM. Customer shall not,
directly or indirectly, reverse engineer, decompile,
disassemble or otherwise attempt to derive source code
or other trade secrets from any of the
DPLWEBMARKETING.COM.
a.
DPLWEBMARKETING.COM owns all right, title and interest
in and to the Services and DPLWEBMARKETING.COM's trade
names, trademarks, service marks, inventions,
copyrights, trade secrets, patents, know-how and other
intellectual property rights relating to the design,
function, marketing, promotion, sale and provision of
the Services and the related hardware, software and
systems ("Marks"). Noting in this Agreement constitutes
a license to Customer to use or resell the Marks.
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Customer agrees to use all Services and any information
obtained through or from DPLWEBMARKETING.COM, at
Customer's own risk. Customer acknowledges and agrees
that DPLWEBMARKETING.COM exercises no control over, and
accepts no responsibility for, the content of the
information passing through DPLWEBMARKETING.COM's host
computers, network hubs and points of presence or the
Internet. THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE
PROVIDED ON AN AS IS, AS AVAILABLE BASIS. NONE OF
DPLWEBMARKETING.COM, ITS PARENT, SUBSIDIARY OR
AFFILIATED CORPORATIONS, OR ANY OF THEIR RESPECTIVE
EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS,
AFFILIATES, AGENTS, ATTORNEYS, SUPPLIERS, THIRD-PARTY
INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE
(EACH, AN "DPLWEBMARKETING.COM PERSON") MAKE ANY
WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT, FOR THE SERVICES OR ANY EQUIPMENT
DPLWEBMARKETING.COM PROVIDES. NO DPLWEBMARKETING.COM
PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT
BE INTERRUPTED OR ERROR FREE; NOR DO ANY OF THEM MAKE
ANY WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED
FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY,
RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES OR
MERCHANDISE CONTAINED IN OR PROVIDED THROUGH THE
SERVICES. DPLWEBMARKETING.COM IS NOT LIABLE, AND
EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF
ANY DATA TRANSFERRED EITHER TO OR FROM CUSTOMER OR
STORED BY CUSTOMER OR ANY OF CUSTOMER'S CUSTOMERS VIA
THE SERVICES PROVIDED BY DPLWEBMARKETING.COM. NO ORAL
ADVICE OR WRITTEN INFORMATION GIVEN BY ANY
DPLWEBMARKETING.COM PERSON, WILL CREATE A WARRANTY; NOR
MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE. The
terms of this section shall survive any termination of
this Agreement.
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Limited Warranty
DPLWEBMARKETING.COM represents and warrants to Customer
that the Services will be performed
(a) in a manner consistent with industry standards
reasonably applicable to the performance thereof; (b) at
least at the same level of service as provided by
DPLWEBMARKETING.COM generally to its other customers for
the same services; and (c) in compliance in all material
respects with the applicable Service Descriptions.
Customer will be deemed to have accepted such Services
unless Customer notifies DPLWEBMARKETING.COM, in
writing, within thirty (30) days after performance of
any Services of any breach of the foregoing warranties.
Customer’s sole and exclusive remedy, and
DPLWEBMARKETING.COM’s sole obligation, for breach of the
foregoing warranties shall be for DPLWEBMARKETING.COM,
at its option, to re-perform the defective Services at
no cost to Customer, or, in the event of interruptions
to the Services caused by a breach of the foregoing
warranties, issue Customer a credit in an amount equal
to the current monthly service fees pro rated by the
number of hours in which the Services have been
interrupted. DPLWEBMARKETING.COM may provision the
Services from any of its data centers and may from time
to time re-provision the Services from different data
centers.
a.
The foregoing
warranties shall not apply to performance issues or
defects in the Services (a) caused by factors outside of
DPLWEBMARKETING.COM’s reasonable control; (b) that
resulted from any actions or inactions of Customer or
any third parties; or (c) that resulted from Customer’s
equipment or any third-party equipment not within the
sole control of DPLWEBMARKETING.COM. EXCEPT AS EXPRESSLY
PROVIDED IN THIS SECTION, DPLWEBMARKETING.COM MAKES NO
REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR
IMPLIED, WITH RESPECT TO THE SERVICES OR ANY SOFTWARE
PROVIDED UNDER THIS AGREEMENT, INCLUDING, WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF
THIRD-PARTY RIGHTS, AND DPLWEBMARKETING.COM HEREBY
EXPRESSLY DISCLAIMS THE SAME. WITHOUT LIMITING THE
FOREGOING, ANY THIRD-PARTY SOFTWARE PROVIDED TO CUSTOMER
HEREUNDER IS PROVIDED “AS IS” WITHOUT ANY CONDITION OR
WARRANTY WHATSOEVER. DPLWEBMARKETING.COM DOES NOT
WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED,
ERROR-FREE OR COMPLETELY SECURE.
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Limitation of Liability
IN NO EVENT WILL DPLWEBMARKETING.COM’S LIABILITY IN
CONNECTION WITH THE SERVICES, ANY SOFTWARE PROVIDED
HEREUNDER OR ANY ORDER, WHETHER CAUSED BY FAILURE TO
DELIVER, NON-PERFORMANCE, DEFECTS, BREACH OF WARRANTY OR
OTHERWISE, EXCEED THE AGGREGATE SERVICE FEES PAID TO
DPLWEBMARKETING.COM BY CUSTOMER DURING THE 12-MONTH
PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO
SUCH LIABILITY.
a.
DPLWEBMARKETING.COM CANNOT GUARANTEE CONTINUOUS SERVICE,
SERVICE AT ANY PARTICULAR TIME, INTEGRITY OF DATA,
INFORMATION OR CONTENT STORED OR TRANSMITTED VIA THE
INTERNET. DPLWEBMARKETING.COM WILL NOT BE LIABLE FOR ANY
UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE,
THEFT, DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE
OF, DATA, INFORMATION OR CONTENT TRANSMITTED, RECEIVED
OR STORED ON ITS SYSTEM.
b. EXCEPT AS
EXPRESSLY PROVIDED BELOW, NEITHER PARTY SHALL BE LIABLE
IN ANY WAY TO THE OTHER PARTY OR ANY OTHER PERSON FOR
ANY LOST PROFITS OR REVENUES, LOSS OF USE, LOSS OF DATA
OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS, LICENSES OR
SERVICES OR SIMILAR ECONOMIC LOSS, OR FOR ANY PUNITIVE,
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR SIMILAR
DAMAGES OF ANY NATURE, WHETHER FORESEEABLE OR NOT, UNDER
ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT OF OR
IN CONNECTION WITH THE PERFORMANCE OR NON-PERFORMANCE OF
ANY ORDER, OR FOR ANY CLAIM AGAINST THE OTHER PARTY BY A
THIRD PARTY, REGARDLESS OF WHETHER IT HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES.
c. The limitations
contained in this Section apply to all causes of action
in the aggregate, whether based in contract, tort or any
other legal theory (including strict liability), other
than claims based on fraud or willful misconduct.
d. Notwithstanding
anything to the contrary in this Agreement,
DPLWEBMARKETING.COM's maximum liability under this
Agreement for all damages, losses, costs and causes of
actions from any and all claims (whether in contract,
tort, including negligence, quasi-contract, statutory or
otherwise) shall not exceed the actual dollar amount
paid by Customer for the Services which gave rise to
such damages, losses and causes of actions during the
12-month period prior to the date the damage or loss
occurred or the cause of action arose.
e. Customer
understands, acknowledges and agrees that if
DPLWEBMARKETING.COM takes any corrective action under
this Agreement because of an action of Customer or one
if its customers or a reseller, that corrective action
may adversely affect other customers of Customer or
other reseller customers, and Customer agrees that
DPLWEBMARKETING.COM shall have no liability to Customer,
any of its customers or any Reseller Customer due to
such corrective action by DPLWEBMARKETING.COM.
f.
This limitation
of liability reflects an informed, voluntary allocation
between the parties of the risks (known and unknown)
that may exist in connection with this Agreement. The
terms of this section shall survive any termination of
this Agreement.
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Indemnification
Customer agrees to indemnify, defend and hold harmless
DPLWEBMARKETING.COM and its parent, subsidiary and
affiliated companies, and each of their respective
officers, directors, employees, shareholders, attorneys
and agents (each an "indemnified party" and,
collectively, "indemnified parties") from and against
any and all claims, damages, losses, liabilities, suits,
actions, demands, proceedings (whether legal or
administrative), and expenses (including, but not
limited to, reasonable attorney's fees) threatened,
asserted, or filed by a third party against any of the
indemnified parties arising out of or relating to
Customer's use of the Services, (ii) any violation by
Customer of the AUP, (iii) any breach of any
representation, warranty or covenant of Customer
contained in this Agreement or (iv) any acts or
omissions of Customer. The terms of this section shall
survive any termination of this Agreement.
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Miscellaneous
Independent Contractor. DPLWEBMARKETING.COM and Customer
are independent contractors and nothing contained in
this Agreement places DPLWEBMARKETING.COM and Customer
in the relationship of principal and agent, master and
servant, partners or joint venturers. Neither party has,
expressly or by implication, or may represent itself as
having, any authority to make contracts or enter into
any agreements in the name of the other party, or to
obligate or bind the other party in any manner
whatsoever.
a. Headings. The
headings herein are for convenience only and are not
part of this Agreement.
b. Entire Agreement; Amendments.
This Agreement, including documents incorporated herein
by reference, supersedes all prior discussions,
negotiations and agreements between the parties with
respect to the subject matter hereof, and this Agreement
constitutes the sole and entire agreement between the
parties with respect to the matters covered hereby. In
case of a conflict between this Agreement and any
purchase order, service order, work order, confirmation,
correspondence or other communication of Customer or
DPLWEBMARKETING.COM, the terms and conditions of this
Agreement shall control. No additional terms or
conditions relating to the subject matter of this
Agreement shall be effective unless approved in writing
by any authorized representative of Customer and
DPLWEBMARKETING.COM. This Agreement may not be modified
or amended except by another agreement in writing
executed by the parties hereto; provided, however, that
these Terms of Service may be modified from time to time
by DPLWEBMARKETING.COM in its sole discretion, which
modifications will be effective upon posting to
DPLWEBMARKETING.COM's web site.
c. Severability.
All rights and restrictions contained in this Agreement
may be exercised and shall be applicable and binding
only to the extent that they do not violate any
applicable laws and are intended to be limited to the
extent necessary so that they will not render this
Agreement illegal, invalid or unenforceable. If any
provision or portion of any provision of this Agreement
shall be held to be illegal, invalid or unenforceable by
a court of competent jurisdiction, it is the intention
of the parties that the remaining provisions or portions
thereof shall constitute their agreement with respect to
the subject matter hereof, and all such remaining
provisions or portions thereof shall remain in full
force and effect.
d. Notices. All
notices and demands required or contemplated hereunder
by one party to the other shall be in writing and shall
be deemed to have been duly made and given upon date of
delivery if delivered in person or by an overnight
delivery or postal service, upon receipt if delivered by
facsimile the receipt of which is confirmed by the
recipient, or upon the expiration of five days after the
date of posting if mailed by certified mail, postage
prepaid, to the addresses or facsimile numbers set forth
below the parties’ signatures. Either party may change
its address or facsimile number for purposes of this
Agreement by notice in writing to the other party as
provided herein. DPLWEBMARKETING.COM may give written
notice to Customer via e-mail to the Customer’s e-mail
address as maintained in DPLWEBMARKETING.COM’s billing
records.
e. Waiver. No
failure or delay by any party hereto to exercise any
right or remedy hereunder shall operate as a waiver
thereof, nor shall any single or partial exercise of any
right or remedy by any party preclude any other or
further exercise thereof or the exercise of any other
right or remedy. No express waiver or assent by any
party hereto to any breach of or default in any term or
condition of this Agreement shall constitute a waiver of
or an assent to any succeeding breach of or default in
the same or any other term or condition hereof.
f. Assignment; Successors.
Customer may not assign or transfer this Agreement or
any of its rights or obligations hereunder, without the
prior written consent of DPLWEBMARKETING.COM. Any
attempted assignment in violation of the foregoing
provision shall be null and void and of no force or
effect whatsoever. DPLWEBMARKETING.COM may assign its
rights and obligations under this Agreement, and may
engage subcontractors or agents in performing its duties
and exercising its rights hereunder, without the consent
of Customer. This Agreement shall be binding upon and
shall inure to the benefit of the parties hereto and
their respective successors and permitted assigns.
g. Limitation of Actions.
No action, regardless of form, arising by reason of or
in connection with this Agreement may be brought by
either party more than two years after the cause of
action has arisen.
h. Counterparts.
If this Agreement is signed manually, it may be executed
in any number of counterparts, each of which shall be
deemed an original and all of which together shall
constitute one and the same instrument. If this
Agreement is signed electronically,
DPLWEBMARKETING.COM’s records of such execution shall be
presumed accurate unless proven otherwise.
i. Force Majeure.
Neither party is liable for any default or delay in the
performance of any of its obligations under this
Agreement (other than failure to make payments when due)
if such default or delay is caused, directly or
indirectly, by forces beyond such party’s reasonable
control, including, without limitation, fire, flood,
acts of God, labor disputes, accidents, acts of war or
terrorism, interruptions of transportation or
communications, supply shortages or the failure of any
third party to perform any commitment relative to the
production or delivery of any equipment or material
required for such party to perform its obligations
hereunder.
j. No Third-Party Beneficiaries.
Except as otherwise
expressly provided in this Agreement, nothing in this
Agreement is intended, nor shall anything herein be
construed to confer any rights, legal or equitable, in
any Person other than the parties hereto and their
respective successors and permitted assigns.
Notwithstanding the foregoing, Customer acknowledges and
agrees that Microsoft, and any supplier of third-party
supplier that is identified as a third-party beneficiary
in the Service Description, is an intended third-party
beneficiary of the provisions set forth in this
Agreement as they relate specifically to its products or
services and shall have the right to enforce directly
the terms and conditions of this Agreement with respect
to its products or services against Customer as if it
were a party to this Agreement.
k. Government Regulations.
Customer may not export,
re-export, transfer or make available, whether directly
or indirectly, any regulated item or information to
anyone outside the Sri Lanka in connection with this
Agreement without first complying with all export
control laws and regulations which may be imposed by the
Sri Lanka government and any country or organization of
nations within whose jurisdiction Customer operates or
does business.
l. Marketing.
Customer agrees that during the term of this Agreement
DPLWEBMARKETING.COM may publicly refer to Customer,
orally and in writing, as a customer of
DPLWEBMARKETING.COM. Any other public reference to
Customer by DPLWEBMARKETING.COM requires the written
consent of Customer.
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